Hessa Jewellery

Business Needs & Challenges

Hessa Jewellery approached Sharper Software to address the challenges below:

• Item Lifecycle Tracking Challenges:
  • Staff have to enter Item details more than once during its lifetime. This is time-consuming, as well as being error-prone.
  • On the day of physical count, items are weighed and compared to the expected overall weight of gold in the particular store. It is not possible to determine which items are short and which ones are excess.
• Tracking Accounts Receivable is not easy
  • Most of the customer details are not captured properly. Hence, it is not easy to accurately determine how much each customer owes the company.
  • In order to get an accurate figure for Accounts Receivable, accountants have to gather information from multiple sources, compare and contrast the results and then arrive at the correct figure.

Characteristics of a viable solution

Technology needs to be used in order to address the challenges mentioned above, in totality and consistently.

Solution

After evaluating several other alternatives, Hessa Jewellery opted to purchase Sharper Software's SharperRetail - Jewelry Edition. The Company established a data network between its Head office and branches. This enabled instantaneous data exchange between the Head Office and all branches.

The Customer also re-engineered its Purchasing and Sales operations to enable a smooth transition of items between the Head Office and the Branches. This way, the Company instilled control over the Sales & Purchasing processes. This way, the Company addressed all the challenges related to sellable items. This enabled the branches to focus on selling. It also provided means to perform physical inventory in a significantly shorter period of time.

The results are:

• In-Depth Item Tracking
• Easy flow of items between the Head Office and branches
• Complete physical inventory of largest branch within 2 hours instead of 2 days
• Invoicing within a few seconds using the least number of clicks
• High-Quality Customer Data
• Integrated Accounting
• Improved Accounts Receivable
• Integration Human Resources