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Dr. Mohammad Aleisa Clinic

Eliminates paper-based patient files and improves doctor-staff communication using SharperClinic.

Industry

Healthcare - ENT

Country of Origin

Kuwait

In Business Since

5-

Employees

+

Customers

Dr. Mohammad Aleisa Clinic

Background

As health care providers, we recognize the need for a comprehensive service for our patients. We find the right skills, aiming to deliver preeminent solutions for our patients.

We offer a complete service, from diagnosis to treatment. Our diverse skills range from general to highly specialized ENT, H&N surgery. This will ensure that our patients receive the best possible ENT, H&N care.

Trust is a critical component of our provider/patient relationship. We value open communication as the best avenue to quality care, and encourage you to tell us your needs directly so we can meet your expectations. The quality of your care depends on your confidence that we will listen to and make your interests our first priority. We hope you will trust us to deliver the highest quality care.

"We are dedicated to providing the highest quality, dignified care for our patients."

Business Needs & Challenges

Dr. Mohammad Aleisa Clinic was finding it increasingly difficult to work with Patient Records. It is difficult to fetch the Medical Records of patients who are being treated. It takes minutes to fetch a patient's record from the filing cabinet. Time is not a luxury the Clinic can afford. Furthermore, as the number of patients grew, the storage required to save the records needed to as well. This added additional challenges to the Center, not to mention the associated costs.

The Clinic tried, with the help of the Hospital, to establish basis for Electronic Medical Records. However, since EMR was not yet approved by the Ministry of Health in Kuwait, the Center needed an alternative way to store and retrieve Medical Records.

Characteristics of a viable solution

A viable solution should have the following capabilities:

  1. Quickly scan Medical Records, double-faced documents included, into the system.
  2. Associate the scanned document with metadata regarding the type of document, date issued, date scanned, doctor or physician, etc.
  3. Store these images in Patient's Records securely.
  4. Allow retrieval of this Digital Record easily using search or link.
  5. Intuitive controls to view Digital File contents on the screen using mouse and touch controls where possible.
  6. Printing part or all of the file with a single click.

Solution

Dr. Mohammad Aleisa Clinic found that SharperClinic's Digital Patient Files feature meets the requirements. The following features are made available:

  • Uses high-speed scanners with the ability to scan hundreds of pages per minute double-sided.
  • Scanned documents can be sorted into Document Types, Document Date, Doctor or Physician, Scanned Date, etc.
  • These documents are attached to a patient's Medical Record automatically.
  • Receptionists may use the Hospital's system to find the appointment and then find the patient's record and click a button to open her/his Digital File.
  • It is also possible to find the record using any known data about the patient, like part of name, phone number, file number, etc. When the record is found, it takes a single click to open the Digital Files.
  • It is possible to sift through the pages of the Digital File forwards or backwards.
  • Intuitive controls to view Digital File contents on the screen using mouse and touch controls where possible.
  • Single-Click Printing of part or all of the Digital File.

Benefits

Shorter Wait Times

Your customers, patients and/or employees will spend less time waiting for you to process their data.

Data Accuracy

Information is guaranteed to be correct and authoritative, as it's provided by the Public Authority for Civil Information.

Data Consistency

Data is consistent across your systems. If a centralized Master Data is used, it is possible to feed it via this solution.