Medusa Medical Spa
Background
At Medusa medical spa we pride ourselves in the very high standards and attention to detail that
sets us apart from our competitors. Before you even step through the door we do our best to provide
you with the most convenience, by providing you with valet parking at our basement car park. Just
stop outside Mallorca Medical Center and beep your horn someone will come to collect your car and
you can come directly to Medusa on the second floor.
When you enter our center you are sure to be impressed by our friendly and helpful customer service
staff and be amazed by our spectacular luxurious surroundings.
All our staff are highly trained and qualified to provide you with the best possible service. Our
comprehensive list of treatments and procedures ensure you need not think about going anywhere else
again.
We very much look forwards to seeing you at our clinic very soon.
Business Needs & Challenges
Newly established, Medusa Medical Spa was looking at a solution that would help its resources
focus more on serving patients rather than perform mundane administrative tasks. The clinic needed
means to maintain a healthy record of all patient appointments, making sure that no scheduling
conflicts occur that would cause inconvenience to their patients.
Furthermore, the clinic was in need of ways to accurately capture the demographics of their
patients with less effort and time. Once patient records and their appointments are addressed, the
clinic was in need of ways to bill patients for the services and medications provided.
All the above should be easy-to-use and not consume a lot of time and effort.
Characteristics of a viable solution
A viable solution should have the following capabilities:
- Capture patient demographics in detail with less effort and time.
- Maintain a conflict-free list of patient appointments.
- Maintain a scanned Medical Records, double-faced documents included, in the system.
- Easily bill patients for medication and services provided.
- Keep record of accounts receivables for patients yet to settle their accounts.
- Maintain a list of expenses.
Solution
Medusa Medical Spa found that SharperClinic
meets all of their requirements. The following features are made available:
- Create a patient record using the Smart Civil ID with a click of a button.
- Outlook-like appointment management with conflict resolution.
- Easily find a patient record using any piece of known data.
- Maintain a list of items in the price list and issue invoices with ease.
- Use digital files to convert patient files into digital records.
- File clinic's expenses.
- Get detailed reports of the operations.
