Sharper Incident Reporting

Hope for the best, but prepare for the worst using Sharper Incident Reporting^®

---

Incidents happen randomly and in an uncontrollable fashion. The chances of an incident occurring in an organization are directly proportional to the number of people who are present at a location. Some incidents are not related to persons at all. It is not possible to prevent incidents from happening. Identifying incidents as and when they occur, and an organization's reaction to this incident is what determines how well is an organization handling its Health, Safety and Environment (HSE) metrics.

Hospitals operate 24x7 and incidents can happen at any moment in time. Many incidents may happen unnoticed. Other incidents may happen at a very critical stage and hospital staff may not find the time to report them. For a solution to be adequate, it needs to be easy to use, save time and effort and make the Incident Reporting Process an intuitive experience. Sharper Incident Reporting^® made it simple for us to capture critical data about incidents, analyze them and help prevent them from reoccurring in the future.

Anyone in an organization should be able to report an incident. Once an Incident Report is submitted, it should be reviewed by the submitter's direct manager. The report should then flow through to the Section Head, Department Head, etc. until it lands in the hands of the Quality Management personnel, who will then analyze the root cause of the incident, take corrective actions and help prevent the incident from reoccurring.

Sharper Incident Reporting^® makes it easy for anyone to submit an incident report. It also makes sure your quality management standards are met. Here's how:

Features

SharperReminders^® provides a lot of features and functionality. Here's a summary:

Feature	Explanation
Support for the English and Arabic Languages	Sharper Incident Reporting works in both English, as well as Arabic. A user may change the interface language at any time.
Automated Procedures	Automatically fetches the currently logged-on user's user name, email address and direct manager. When submitting a report, the default recipient is the current user's manager. A notification is sent automatically to concerned personnel that a new Incident Report was created, or updated. All activities are logged for audit and research purposes. Can generate the Incident Report Form required by the Ministry of Health in the State of Kuwait using data captured during the reporting.
Adaptability & Flexibility	The solution provides a set of reports that can be exported to a plethora of formats. Users who have accounts can submit an Incident Report on behalf of users who do not have an account. It is possible to attach images, voice notes, videos, etc to an Incident Report, enabling rich experiences. Allows privileged users to change some of the categories of incidents. All captured data is used by an Analytical Engine to help analyze the root causes. It is possible to predict when an incident may occur if the incident data is analyzed using Machine Learning algorithms.

Gallery

Screen Shots Part I

IR Home Page

Home page of Incident Reporting Solution

List of Incidents

Get a list of Incident Reports. View, sort and search for the Incident.

Incidents in Cards

View the list of incidents as information cards. Helps you find the details you need.

New Incident

Anyone can report an incident. Validations apply.

Screen Shots Part II

Administration Screen 1

Manage administration screens with easy, drag-and-drop capabilities.

Administration Screen 2

Assign colors to text and backgrounds in the Administration Screens.

Assigning a Severity Assessment Code (SAC)

Match the SAC score with MOH regulations.

Fill MOH Form Automatically

Only a few clicks are necessary to create the MOH Form.

Technology