Gulf Princess Jewellery Skyline

Gulf Princess Jewellery

Accelerates starting its jewelry business using SharperRetail Jewelry Edition.

Industry

Retail Jewelry

Country of Origin

Kuwait

In Business Since

+

Employees

Branches

Gulf Princess Jewellery Company

Background

Established in 2018, Gulf Princess Jewellery Company provides high-quality gold-based jewelry. With a wide variety of jewelry to select from, Chances are high that you'll find what you are looking for at the most attractive prices. Gulf Princess Jewellery Company's customer service welcomes feedback from its customers and incorporates suggestions to improve its offerings into its business.

Business Needs & Challenges

Gulf Princess Jewellery approached Sharper Software to address the challenges below:

  • Item Lifecycle Tracking Challenges:
    • Staff have to enter Item details more than once during its lifetime. This is time-consuming, as well as being error-prone.
    • On the day of physical count, items are weighed and compared to the expected overall weight of gold in the particular store. It is not possible to determine which items are short and which ones are excess.
  • Tracking Accounts Receivable is not easy
    • Most of the customer details are not captured properly. Hence, it is not easy to accurately determine how much each customer owes the company.
    • In order to get an accurate figure for Accounts Receivable, accountants have to gather information from multiple sources, compare and contrast the results and then arrive at the correct figure.

Characteristics of a viable solution

Technology needs to be used in order to address the challenges mentioned above, in totality and consistently.

Solution

After evaluating several other alternatives, Gulf Princess Jewellery opted to purchase Sharper Software's SharperRetail - Jewelry Edition. The Company established a data network between its Head office and branches. This enabled instantaneous data exchange between the Head Office and all branches.

The Customer also re-engineered its Purchasing and Sales operations to enable a smooth transition of items between the Head Office and the Branches. This way, the Company instilled control over the Sales & Purchasing processes. This way, the Company addressed all the challenges related to sellable items. This enabled the branches to focus on selling. It also provided means to perform physical inventory in a significantly shorter period of time.

The results are:

  • In-Depth Item Tracking
  • Easy flow of items between the Head Office and branches
  • Complete physical inventory of largest branch within 2 hours instead of 2 days
  • Invoicing within a few seconds using the least number of clicks
  • High-Quality Customer Data
  • Integrated Accounting
  • Improved Accounts Receivable
  • Integration Human Resources

Benefits

Shorter Wait Times

Your customers, patients and/or employees will spend less time waiting for you to process their data.

Data Accuracy

Information is guaranteed to be correct and authoritative, as it's provided by the Public Authority for Civil Information.

Data Consistency

Data is consistent across your systems. If a centralized Master Data is used, it is possible to feed it via this solution.