Sharper Incident Reporting
Hope for the best, but prepare for the worst using Sharper Incident Reporting®
Incidents happen randomly and in an uncontrollable fashion. The chances of an incident occurring in an organization are directly proportional to the number of people who are present at a location. Some incidents are not related to persons at all. It is not possible to prevent incidents from happening. Identifying incidents as and when they occur, and an organization's reaction to this incident is what determines how well is an organization handling its Health, Safety and Environment (HSE) metrics.
Hospitals operate 24x7 and incidents can happen at any moment in time. Many incidents may happen unnoticed. Other incidents may happen at a very critical stage and hospital staff may not find the time to report them. For a solution to be adequate, it needs to be easy to use, save time and effort and make the Incident Reporting Process an intuitive experience. Sharper Incident Reporting® made it simple for us to capture critical data about incidents, analyze them and help prevent them from reoccurring in the future.
Anyone in an organization should be able to report an incident. Once an Incident Report is submitted, it should be reviewed by the submitter's direct manager. The report should then flow through to the Section Head, Department Head, etc. until it lands in the hands of the Quality Management personnel, who will then analyze the root cause of the incident, take corrective actions and help prevent the incident from reoccurring.
Sharper Incident Reporting® makes it easy for anyone to submit an incident report. It also makes sure your quality management standards are met. Here's how:
SharperReminders® provides a lot of features and functionality. Here's a summary:
Support for the English and Arabic Languages
Sharper Incident Reporting works in both English, as well as Arabic. A user may change the interface language at any time.
|Adaptability & Flexibility||
|Data Platform||Microsoft SQL Server 2012 Standard Edition or later. We recommend SQL Server 2017 Enterprise.|
Improved Patient & Employee Experience
Patients and Employees appreciate the improved safety. Now patients expect more from the hospital.
Patients and Employees will feel safer. In case an incident occurs, they will not hesitate to report it immediately.
Understand the root cause and fix it sooner, rather than later. Use Machine Learning to predict the next incident before it happens.