SharperReminders - Send SMS Notifications
Send SMS Notifications using SharperReminders®
With so many things that bother human beings these days, it is easy to forget appointments or commitments. SharperReminders® sends a friendly short message reminder to your customers, partners, patients, employees, etc. to remind them of their important commitments. This helps increase customer loyalty and satisfaction and saves you the trouble of missing customer appointments.
SharperReminders® allows customizing the message format to your heart's desire using templates. These templates can be prepared in more than one language. Furthermore, the activity of sending the messages can be automated whenever a certain condition is met.
In Public Healthcare, it is a challenge to book appointments to patients and most of the time, radiology equipment is fully-booked. Many patients, however, would forget about their appointments, especially if the timespan between the time of the booking and the appointment itself is longer than a week. We needed a cost-effective way to remind our patients of their appointments. SharperReminders® made it simple for us to define the selection criteria, customize the message format and send notifications to our patients reminding them of their appointments.
SharperReminders® provides a lot of features and functionality. Here's a summary:
|Support for Multiple Languages||
Although the user interface is in English only, SMS notifications in English, Arabic, as well as any UNICODE language are supported.
|Adaptability & Flexibility||
|Data Platform||Microsoft SQL Server 2014 Standard Edition or later. We recommend SQL Server 2016 Enterprise.|
|Middle Tier Application Server + Web Services||
Improved Patient Experience
Patients appreciate the personalized messages they receive. Now patients expect more from the hospital.
SMS is widespread. Every subscriber to a mobile service automatically gets SMS. Furthermore, more than 80% read their messages.
SMS is Personalized
Patients feel privileged, as the message they receive is personalized to their needs and appointment details.