Sharper Software delivers Smart Civil ID Integration to Abyat Megastore.

Al-Sabah Radiology Department launches SharperReminders to remind its patients of their appointments.

Mubarak Al-Kabeer Hospital's Nuclear Medicine Department launches SharperReminders to remind its patients of their appointments.

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Introducing our Cast

Jane's Introduction

Meet Jane

6 October 2011 / 2:19 PM

Jane is the IT Manager at a large enterprise. Jane has an unenviable task: Keeping the operations available round-the-clock while reducing costs. Her budget was also cut by 15% in the last 2 years. Although seems like a nightmare, Jane is up to the challenge.

Jane recently hired someone she trusts. His name is Joe. Throughout the story, Jane keeps identifying challenges and shares her thoughts with her trusted advisor, Joe.

Joe's Introduction

Meet Joe

28 November 2011 / 8:10 AM

Joe is a seasoned IT Professional who just recently joined Jane's organization. He realizes the mundane tasks given to him. He needs to make sure "lights are ON", while reducing the necessary time, effort and money.

Jane sees the challenges they are facing a mountain to climb. Joe, however, has a firm belief he can turn challenges into opportunities.

Data Management Stories

Data Management Challenges

Episode 1: Data Management Challenges

1 October 2012 / 5:45 PM

Jane identified an issue with one of their data sources. It was running under extreme performance bottlenecks. Joe fixes a few issues while Jane focuses on the bigger picture. The system, however, has a different opinion. Find out how did Jane and Joe handle some of the most critical Data Management challenges.

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Retail Jewelry Stories

Retail Jewelry Challenges

Retail Jewelry Challenges

2 September 2013 / 1:55 PM

This retail jewelry business started with only one branch and a limited capital. Over the years, it grew and expanded into six, geographically dispersed branches. Revenue grew by 30% year-on-year and the market demand for jewelry seems to be on a rise. This is both good and bad news for Jane.

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Onsite Inspection Stories

Onsite Inspection Challenges

Episode 3: Onsite Inspection Challenges

6 July 2015 / 7:18 AM

A dissatisfied customer filed a lawsuit against the organization based on the outcome of one of the onsite inspections performed by one of the organization's engineers. The organization's reputation was on the line. Furthermore, investigation into the customer's allegations revealed a few flaws in the way these onsite inspections were carried on. Further burden on the shoulders of Jane and her trusted advisor, Joe.

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Visitor Management

Visitor Management Challenges

Episode 4: Visitor Management Challenges

30 January 2015 / 3:53 PM

A former colleague of Joe, called Janette, contacted Joe for a mutual business opportunity. Having a better-equipped office, Joe invited Janette to visit him at his office. Building security does not allow unauthorized personnel to access any of its facilities, except for visitors who present valid credentials at the security gates. Realizing how difficult it may be for Janette to enter the building, Joe decided to escort her into the building.

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Modern Clinic Management

Running a Modern Clinic

Episode 5: Running a Modern Clinic

22 December 2015 / 6:40 PM

Jane and two of her colleagues at Medical School decided to start their own medical practice and establish their private clinic. Most of the logistics have been addressed. The location of the clinic, the interior design, skilled team of assistants, telephones, kitchen, reception, etc have all been figured out. However, Jane knew this will not be enough.

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