Canadian Medical Center
In Canadian medical center we believe that the first step to better health is a warm and elegant
welcome and our duty is to help you to feel at home and to provide you with the best quality of
healthcare. An experienced and dedicated professional team to make our center one of the top health
care services provider in Kuwait .
CMC comprises of several units, including:
- Ear, Nose and Throat (ENT)
- Oxygen Therapy
- Day Case Surgery
- Gastroentorology & Endoscopy
- Violet Beauty
- Speech Therapy
Business Needs & Challenges
Canadian Medical Center uses its own system to run clinic operations. This system requires
the registration of patient details and requires many fields, including but not limited to Name of
Patient in English, Date of Birth, Gender, Nationality, Area of residence, etc.
The patient registration process is a time-consuming operation. Patients want to be treated as soon
as possible and this process was taking a long time. In order to make the process faster, receptionists
at the clinics would compromise the quality of the data by ignoring some of the details. This process
is also error-prone. Lots of patient records had incorrect or missing details.
Characteristics of a viable solution
A viable solution should have the following capabilities:
- Ability to use a patient's Smart Civil ID for registration.
Ability to read patient's data from the Smart Civil ID and populate the related fields in the
system automatically, with little-to-no interaction from the receptionists.
- Account for fields that require special handling, like the residence area, nationality, etc.