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Kuwait National Guard

Kuwait National Guard speeds-up Visitor Data Capture, improves quality of Visitor Data using SharperVisitorLogs.


Military Services

Country of Origin


In Business Since





Kuwait National Guard Company


The Kuwait National Guard or National Guard is an independent main combat institution tasked mainly with the defense of the State of Kuwait and its territories. The National Guard traces its heritage directly to the cavalrymen and infantrymen that defended Kuwait's three mounted defensive walls. Since inception, the Kuwait National Guard under the guidance of the respective leadership; executed, participated and supported in carrying all conflicts in which the Military of the State of Kuwait engaged since 1967.

The founding of the Kuwait National Guard was first conceived during the Six Day War and following the outcomes of Operation Vantage when Sheikh Jaber Al-Ahmad Al-Sabah was the Crown Prince of Kuwait through the 2nd decree of 1967 on June 6 during the reign of the Emir of Kuwait, Sheikh Sabah Al-Salim Al-Sabah. A mission for this purpose was led by Sheikh Salem Ali Al-Salem Al-Sabah, who was the driving force in forming the various tasks forces within the National Guard and who has remained at the head of the institution since its enacting in 1967.

Business Needs & Challenges

Many civilians require access to the remote premises and facilities protected by KNG. It is imperative for KNG to manage the process end-to-end. Civilians need to be registered in order to grant them access to the premises. This, by itself is a mundane task for KNG resources.

When visitors arrive at a premise, it is necessary to verify their credentials and check whether they have a permit or not. This presents several challenges:

  1. The number of visitors during peak operation hours is very high, making it difficult for KNG resources to collect visitor details, store a copy of the provided credentials securely in the drawers and either allow or deny access to the facility.
  2. Capturing visitor demographics is a time-consuming and error-prone process. Visitors expect a swift and efficient process of getting access to facilities and are not willing to wait until their details are captured.
  3. It is challenging to find a reliable network and provide KNG resources at the remote locations the mobility they need while performing security checks.

Characteristics of a viable solution

A viable solution needs to provide the following capabilities:

  1. Provide KNG Resources with adequate mobility in order to perform security checks on-the-go.
  2. Capture Visitor Demographics as accurately and efficiently as possible, without forcing KNG Resources to enter too much detail.
  3. Keep a copy of the presented credentials in records.
  4. Make no compromises in terms of visitor data quality.


Kuwait National Guard teamed with Sharper Software to provide SharperVisitorLogs for every KNG Resource at the remote locations. Sharper Software delivered a set of Android tablets, Smart Civil ID readers and the accompanying software and trained the end users on how to use the technology. All visitor-facing KNG Resources have to do is enter a visitor's Smart Civil ID into the reader. If the visitor has a valid permit, the Android app shows a green indicator. If the visitor does not have a valid permit, the app shows a yellow indicator. In these scenarios, the user is allowed to log the visitor in, or deny access to the facility. In case the visitor is black-listed, the app shows a red indicator and the visitor is denied access to the facility. Meanwhile, the visitor's demographics, including name in both English and Arabic, Sex, Date of Birth, Blood Group, Nationality, Address, etc. are all captured automatically off the presented credentials and stored in the backend systems for reporting purposes. This saves the time required to have a no-compromise visitor data accuracy. Since this information is maintained by the Public Authority for Civil Information, all such data is according to the official records. This serves as a good measure against repudiation.

An administrator at each remote location maintains a list of valid permits by managing the permits displayed on their computer screen. This web application allows the user, based on granted permissions, to add or remove a civilian visitor from the black list. All such actions are audited.

At any point in time, an administrative person can query the system to find details about a visitor, providing means to perform security audits when necessary. Management can also get statistical reports about peak operating hours, tenants with the highest number of visitors, etc.


Shorter Wait Times

Your customers, patients and/or employees will spend less time waiting for you to process their data.

Data Accuracy

Information is guaranteed to be correct and authoritative, as it's provided by the Public Authority for Civil Information.

Data Consistency

Data is consistent across your systems. If a centralized Master Data is used, it is possible to feed it via this solution.