MMS Skyline

Medusa Medical Spa

Streamlines its operations and focuses on patient service using SharperClinic.


Healthcare - Dermatology

Country of Origin


In Business Since





Medusa Medical Spa


At Medusa medical spa we pride ourselves in the very high standards and attention to detail that sets us apart from our competitors. Before you even step through the door we do our best to provide you with the most convenience, by providing you with valet parking at our basement car park. Just stop outside Mallorca Medical Center and beep your horn someone will come to collect your car and you can come directly to Medusa on the second floor.

When you enter our center you are sure to be impressed by our friendly and helpful customer service staff and be amazed by our spectacular luxurious surroundings.

All our staff are highly trained and qualified to provide you with the best possible service. Our comprehensive list of treatments and procedures ensure you need not think about going anywhere else again.

We very much look forwards to seeing you at our clinic very soon.

Business Needs & Challenges

Newly established, Medusa Medical Spa was looking at a solution that would help its resources focus more on serving patients rather than perform mundane administrative tasks. The clinic needed means to maintain a healthy record of all patient appointments, making sure that no scheduling conflicts occur that would cause inconvenience to their patients.

Furthermore, the clinic was in need of ways to accurately capture the demographics of their patients with less effort and time. Once patient records and their appointments are addressed, the clinic was in need of ways to bill patients for the services and medications provided.

All the above should be easy-to-use and not consume a lot of time and effort.

Characteristics of a viable solution

A viable solution should have the following capabilities:

  1. Capture patient demographics in detail with less effort and time.
  2. Maintain a conflict-free list of patient appointments.
  3. Maintain a scanned Medical Records, double-faced documents included, in the system.
  4. Easily bill patients for medication and services provided.
  5. Keep record of accounts receivables for patients yet to settle their accounts.
  6. Maintain a list of expenses.


Medusa Medical Spa found that SharperClinic meets all of their requirements. The following features are made available:

  • Create a patient record using the Smart Civil ID with a click of a button.
  • Outlook-like appointment management with conflict resolution.
  • Easily find a patient record using any piece of known data.
  • Maintain a list of items in the price list and issue invoices with ease.
  • Use digital files to convert patient files into digital records.
  • File clinic's expenses.
  • Get detailed reports of the operations.


Shorter Wait Times

Your customers, patients and/or employees will spend less time waiting for you to process their data.

Data Accuracy

Information is guaranteed to be correct and authoritative, as it's provided by the Public Authority for Civil Information.

Data Consistency

Data is consistent across your systems. If a centralized Master Data is used, it is possible to feed it via this solution.