Zumorrodah Skyline

Al-Zumorrodah Jewellery Company

Reduces Business Overhead, improves operations and reduces cost using SharperRetail Jewelry Edition.


Retail Jewelry

Country of Origin


In Business Since




Al-Zumorrodah Jewellery Company


Established in 1978, Al-Zumorrodah Jewellery Company has been serving high-quality jewellery to its clients for more than a quarter of a century. Al-Zumorrodah has a profile so profound in nature and qualitative service, not to be neglected easily but to be preserved and carried over to posterity. The master mind behind its success is Mr. Mahmoud Haji Hayder, leading business elite and founder of many shareholding, closed and limited liability companies; and a focused insider with a keen insight into business trends and new horizons of tomorrow.

Business Needs & Challenges

Al-Zumorrodah approached Sharper Software to address some of the challenges below:

  • Item Lifecycle Tracking Challenges:
    • It is difficult to determine where an item currently is.
    • Staff have to enter Item details more than once during its lifetime. This is time-consuming, as well as being error-prone.
    • The process of distribution is not optimized; as such, certain items are always short on stock, while others are difficult to sell. Identifying items that are not selling well is not easy.
    • On the day of physical count, items are weighed and compared to the expected overall weight of gold in the particular store. It is not possible to determine which items are short and which ones are excess.
  • Tracking Accounts Receivable is not easy
    • Most of the customer details are not captured properly. Hence, it is not easy to accurately determine how much each customer owes the company.
    • In order to get an accurate figure for Accounts Receivable, accountants have to gather information from multiple sources, compare and contrast the results and then arrive at the correct figure.
  • Human Resources is completely separate from the whole process. Most of the HR activities are done manually.

Characteristics of a viable solution

Technology needs to be used in order to address the challenges mentioned above, in totality and consistently.


After evaluating several other alternatives, Al-Zumorrodah Jewelry Company opted to purchase Sharper Software's SharperRetail - Jewelry Edition. The Company established a data network between its 5 branches and its headquarters. This enabled instantaneous data exchange between the Head Office and all branches.

The Customer also re-engineered its Purchasing and Sales operations to enable a smooth transition of items between the Head Office and the Branches. This way, the Company instilled control over the Sales & Purchasing processes. This way, the Company addressed all the challenges related to sellable items. This enabled the branches to focus on selling. It also provided means to perform physical inventory in a significantly shorter period of time.

The results are:

  • In-Depth Item Tracking
  • Easy flow of items between the Head Office and branches
  • Complete physical inventory of largest branch within 2 hours instead of 2 days
  • Invoicing within a few seconds using the least number of clicks
  • High-Quality Customer Data
  • Integrated Accounting
  • Improved Accounts Receivable
  • Integration Human Resources


Shorter Wait Times

Your customers, patients and/or employees will spend less time waiting for you to process their data.

Data Accuracy

Information is guaranteed to be correct and authoritative, as it's provided by the Public Authority for Civil Information.

Data Consistency

Data is consistent across your systems. If a centralized Master Data is used, it is possible to feed it via this solution.