SAB Skyline

State Audit Bureau

Streamlines the Development process based on the CMMI methodology by implementing Team Foundation Server. Significantly reduces bugs. Better meets business requirements.

Industry

Government Administration

Country of Origin

Kuwait

In Business Since

501-

Employees

+

Developers

State Audit Bureau

Background

The Constitution of the State of Kuwait, which was issued on November 11, 1962, clearly provided for the establishment of a commission for financial control in which its independence shall be safe-guarded by the law. Believing that public funds, that form the State s nerve and its corner-stone for prosperity, should be safe-guarded to insure full collection of revenues, avoid any loss, or negligence and expend these revenues for the welfare of the society without extravagance or unreasonable economizing.

On July 7th, 1964 Law No. 30 for the year 1964 was issued, establishing the Audit Bureau in the State of Kuwait. Its first Article provides: There shall be established an independent commission for financial control which shall be called the Audit Bureau and shall be attached to the National Assembly.

In charge of safeguarding the State of Kuwait and providing Financial Control, Kuwait’s State Audit Bureau strives to maintain effective control of, preventing misuse of and verifying proper utilization of public funds. Despite the fact that SAB is subordinated to the National Assembly, it is considered an independent authority, as its relationship to the National Assembly is a supervisory and advisory role.

Business Needs & Challenges

SAB has an internal team of developers who develop for the Microsoft .net Platform. Every one of the developers at SAB develops applications independently from others. Although this approach has proved successful in the past, no single developer is capable of delivering a complete solution in time. Furthermore, due to the absence of development processes that manage the lifecycle of application development, such activities have been sporadic in nature. This causes the solutions to miss out on functionality, be prone to faulty operations, or the solutions fail to meet the business needs.

Characteristics of a viable solution

Obviously, SAB needs to address the following needs:

  1. Streamline the process of Application Lifecycle Management:
    1. Define clear roles and responsibilities among the development team members. Roles need to be defined for Project Manager, Analyst, Architect, Developer, Tester and Operator/Administrator.
    2. Project Managers need to be able to layout the Project Plan and assign tasks to the team members. Project Managers also need to have insight into the tasks completed, in progress and requiring intervention.
    3. Architects need to be able to articulate the solution architectures to the rest of the team effectively, verify their designs with the help of developers and facilitate the implementation of the final solution into the Production Environment.
    4. Developers need to be able to work on a solution in teams, in parallel where possible. Developers need to spend more time developing the solution(s) and less time reporting their progress to the Project Manager.
    5. Testers need to be able to perform tests on a properly labeled version of the solution. They should be able to report any bugs, issues or lack of functionality back to the developer(s) in charge and track the progress of bug fixing.
  2. Perform Release Management on solutions ready to be released or already released.
  3. Manage source code, while keeping proper versions for backup purposes.

Solution

SAB selected Sharper Software's Application Lifecycle Management Services, in addition to the SharperSkills TFS Training in order to establish a culture of Application Lifecycle Management at SAB. Starting as early as the Requirement Gathering stage, up-to and continuously improving Release Management, One Global selected the Agile ALM Process as the Process Template of Choice.

Development Team Skills Assessment

Sharper Software met with the members of the Development Team and performed one-to-one interviews to arrive at the current skills of the team. Sharper Software delivered a report to SAB's Management, showing the gaps in the required skill-set and the suggested assignment of roles and responsibilities. This approach helped beat the one-resource-per-project challenge.

The Microsoft ALM Platform

Sharper Software installed and configured Team Foundation Server on a server platform, as well as Visual Studio on every development team member's computer. Development Team member computers were configured to connect to and use Team Foundation Server. This provided the Development Team members with the latest and coolest tools necessary to perform their jobs with high productivity.

SharperSkills® Training

The Development Team attended the SharperSkills® TFS Hands-On Training to learn how to use TFS as the Application Lifecycle Management platform. Using a Virtual Machine, the team acquired a practical knowledge of the features and capabilities of TFS, without the bore, hassle and theoretical approach of traditional training. Now, the SAB team is ready to use TFS for everyday Application Lifecycle Management.

Benefits

Shorter Wait Times

Your customers, patients and/or employees will spend less time waiting for you to process their data.

Data Accuracy

Information is guaranteed to be correct and authoritative, as it's provided by the Public Authority for Civil Information.

Data Consistency

Data is consistent across your systems. If a centralized Master Data is used, it is possible to feed it via this solution.